Terms of service

Welcome to Mitisha Jaipur. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Availability

We make every effort to display our products accurately. However, slight variations in color, texture, or appearance may occur due to screen settings, photography, or the handcrafted nature of certain products.

All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

4. Orders

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to reasons including but not limited to:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Payment verification issues

If your order is cancelled after payment has been made, the amount will be refunded to the original payment method.

5. Payments

We accept secure online payments through Razorpay and may also offer Cash on Delivery (COD), where available.

By completing a purchase, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.

6. Shipping

Orders are generally processed and delivered within 10 days of order confirmation, subject to location and courier availability.

Delivery timelines are estimates and may be affected by circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, and other materials, is the property of Mitisha Jaipur and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Responsibilities

You agree not to:

Use the website for any unlawful purpose.
Provide false or misleading information.
Interfere with the operation or security of the website.
Attempt unauthorized access to any part of the website.

10. Limitation of Liability

To the maximum extent permitted by law, Mitisha Jaipur shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after such changes constitutes acceptance of the revised Terms.