Shipping policy

Thank you for shopping with Mitisha Jaipur. We are committed to delivering your orders safely and on time.

1. Order Processing

Orders are processed after successful payment confirmation or order verification for Cash on Delivery (COD).
Orders are typically processed within 1–3 business days.

2. Delivery Timeline

Orders are generally delivered within 10 days from the date of order confirmation.
Delivery timelines may vary depending on the destination, courier service, public holidays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Free shipping is available on all orders across India.

4. Delivery Partners

We work with trusted logistics partners to ensure safe and timely delivery. Courier partners may vary depending on the delivery location.

5. Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS (where applicable), allowing you to monitor your shipment's progress.

6. Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us.

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Mitisha Jaipur is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

8. Delayed Deliveries

While we strive to deliver every order within the estimated timeline, delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.

9. Damaged Packages

If you receive a package that appears damaged, please contact us within 48 hours of delivery with your order details and photographs of the package and product. We will investigate the issue and provide an appropriate resolution.